Vital Pet Group is the leading pet product wholesaler and distributor in the UK. Come and meet the team behind the magic.
For over 40 years, we’ve been ensuring that both independent pet retailers and chains are supplied with every-day staples, new innovation and exclusive pet products from within the UK and beyond.
Meet Our Dedicated Team
Every retailer has individual needs, so we are structured to provide them with personalised support.
for all independent pet retailers
Dedicated Advisors for each area offer sales, customer service and marketing support. Need to know what’s selling well this month, the hottest not to be missed offers and how to make space on the fixture? Our team talks ‘pet trade’ every day and can help drive profitability.
for e-retailers and those looking to be more active in digital spaces
Challenges around warehousing and logistics are significant in ecommerce and as the largest wholesaler in pet trade, we have the infrastructure and expertise to solve problems. With a dedicated team and integrated digital solutions, working with us is an easy decision.
for larger national customers
A different set of challenges exist for national retailers who are looking to deliver consistency across the board. Our trained commercial team are able to tune in to deliver against demanding targets and develop custom proposals to fit the marketing calendar.
Francesca La Rosa
Working with our supplier partners, we take customer trends and behaviour insights to develop products and ranges that your customers need. I also work with the same partners to get the best deals that we can so you can always give your customers the best deals.
Head of Commercial, Buying & Procurement
I lead both the buying teams and the supply chain teams, our goal is to find what you need, before you need it, and to make sure we have it for when you want it.
I lead the finance team and work with customers and suppliers a like to ensure all our financial transactions are completed as quickly and efficiently as possible.
Our dedication to you
Your order in full at the right time, consistently. It’s what you expect and our inspiration.
Significant investment in warehouse management and fulfilment systems allows us to pick, pack and deliver – wherever you are, whenever you need it. Working with our approved distribution partners, we work to next day delivery standards. From national bulk deliveries to more flexible options.
Forgotten to include an item, or received a last minute bespoke order from a customer? Our Express Pick service is unique in this sector and gives you access to thousands of items with free next day delivery.
• Free next day delivery
• Low minimum order value £60 +VAT
• Up to 25kg*
*Orders over 25kg will revert to our standard Minimum Order Value rates
• Free Delivery for orders over £350 + VAT in Mainland UK
• Free Delivery for orders over £650 + VAT in Scotland & Channel Islands